Inno Source

Switching on Inno Time for a branch, and reading what it reports

A per-branch setting that inherits, a profile screen that shows the employee exactly what is recorded, and two columns that must never be blended.

Switching it on for a branch

Desktop attendance is a per-branch setting that inherits: branch, then main branch, then company. Each value shows where it came from, so “on” at one branch and “inherited off” at another is readable rather than mysterious.

What the employee sees

Their own profile screen lists exactly what is recorded: check-in and check-out, active minutes, unmeasured minutes, and the machine name. If application tracking is off for their branch, no application name reaches the server at all — the tool asks the server first and obeys.

Reading the work-start report

It compares the check-in with the first real transaction that person made in the system. Those are two different facts and the gap between them is the interesting one. Somebody who checked in and did nothing on the system is shown as exactly that — “not on the system” — not as absent.

PC and phone are separate columns

The mobile app can report activity too, gated by its own branch setting, and it records nothing while backgrounded. The report keeps the two apart. A blended figure would let a phone in a pocket look like time at a desk.

If it is not reporting

Look at the log file beside the config. Not configured, branch disabled, unreachable server and a crash each write their own line — a windowed program that exits silently is the thing this had to stop doing.

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