Pairing a handset with Inno Caller — and testing it without waiting for a call
Generating a code rotates the secret. Here is what that breaks, how to set who a handset belongs to, and what the diagnostics screen separates.
Pairing a handset
Generate a pairing code from the telephony sources screen and scan or paste it into the app. Two things about that button are worth knowing before pressing it.
- Generating ROTATES the secret. Any handset already paired to that source stops working immediately. The warning is shown before the button, not after.
- A code cut short by the copy is named as that — an ellipsis in the middle is reported as a truncated paste, not decoded and rejected as a bad code, because those send somebody looking in two different places.
Whose handset is this?
Set the owner from the source’s own screen. A username typed where a user id was expected used to raise inside the transaction and roll the whole call back — the symptom being that nobody appeared to have called at all. Now the field draws a picker, the save resolves a username, and an unresolvable value is refused by name.
Testing it without waiting for a call
Use Test the connection. It prints the status, the machine reason, the milliseconds and the server’s own sentence, inline and selectable, because whoever is debugging a handset has that screen and nothing else.
What the diagnostics screen separates
Refused-all-day and a quiet day used to look identical. They do not now: a refusal is recorded against the source and moves its counter, so “nothing has ever arrived” is a different sentence from “nothing arrived today”.
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- Before you rely on branch isolation, run the census
- Closing a van route cleanly — what blocks it and what should not
- Pairing an Inno Agent — and rescuing one you cannot reach
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- Pairing a handset with Inno Caller — and testing it without waiting for a call
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